For owners of Walkman A series, we offer NWZ-A10 firmware update program to the latest version 1.10.
Please read carefully the following instructions.
* This update utility is not necessary if your Walkman has already been updated to firmware version 1.10 by the automatic firmware update function.
[Target products]
NWZ-A10 series that have firmware version lower than 1.10.
[Contents of the update]
Supports “LDAC”, a newly developed high resolution codec, during Bluetooth connection.
[How to confirm the Model and the Firmware version]
Please confirm the Model and the Firmware version from the steps below.
- Press and hold the BACK/HOME button until the Home menu appears.
- Select
(Settings), [Common Settings], and [Unit Information].
Confirm the Model and the Firmware version.
[Target PC environments]
* OS
- Windows 8.1 / Windows 8.1 Pro
- Windows 8 / Windows 8 Pro
- Windows 7 Ultimate (Service Pack 1 or later)
- Windows 7 Professional (Service Pack 1 or later)
- Windows 7 Home Premium (Service Pack 1 or later)
- Windows 7 Home Basic (Service Pack 1 or later)
- Windows 7 Starter (Service Pack 1 or later)
- Windows Vista Ultimate (Service Pack 2 or later)
- Windows Vista Business (Service Pack 2 or later)
- Windows Vista Home Premium (Service Pack 2 or later)
- Windows Vista Home Basic (Service Pack 2 or later)
- Mac OS X v10.6 - v10.10
* Hardware requirements
- CPU
1 GHz or more
- Memory
1 GB or more (32bit) / 2 GB or more (64bit)
[Important Notes]
After updating, the firmware cannot be reinstated an earlier version.
Please backup all data from the unit to the computer in advance, since the data may be lost when updating as they are remained on the unit. We cannot guarantee in case the tracks and the data are damaged or deleted by this update.
When updating, the unit is needed to have a free space about 80 MB. Please confirm the size from the steps below.
- Press and hold the BACK/HOME button until the Home menu appears.
- Select (Settings), [Common Settings], and [Unit Information].
When downloading the program and upgrading the firmware, log on to the computer with the administrator name or with any name which belongs to the administrator.
If you are Windows 8 user, Windows 7 user or Windows Vista user, “Windows needs your permission to continue” message appears in the User Account Control dialog box. Click [Continue] to proceed, and follow the announcements.
[Update procedure]
- The update program download is started by clicking “Download” button on the bottom of this announcement.
- After completion of the download, connect your Walkman to your PC by USB connection.
- Quit all software running on your PC.
- Double click the saved file, and work by following displayed massages.
* Please do not disconnect the unit from the PC during updating.
* During updating, USB connection is automatically controlled and “Connecting USB” indication is off with the control.
Also, the USB disconnect message may appear on some computers. - When the message of completing updating is displayed, click [Finish] button.
[After update]
Please confirm the version when the update program is installed successfully with following [How to confirm the Model and the Firmware version] steps.
The update program installation is succeeded when “1.10” is shown on the screen.
- for Windows -
File name : NWZ-A10_V1_10.exe
File size : 56.2 MB (58,931,208 byte)
Version after Update : Ver. 1.10
- for Mac -
File name : NWZ-A10_V1_10.dmg
File size : 56.7 MB (59,512,270 byte)
Version after Update : Ver. 1.10
[Contact outside Japan]
Please contact a nearest Sony service center stated on the backside of the warranty card.
[Privacy Policy]
Personal information, such as your name, mailing address and/or telephone number, provided to the contact above shall be kept and used by Sony Corporation, Sony Marketing (Japan) Inc. and Sony Customer Service Corporation collectively and partially (hereinafter referred to as "Sony") only for responding to your inquiries related to this announcement, the free repair service mentioned in this announcement and other related services. In certain cases, your personal information may be given to third-party companies to whom Sony has consigned certain elements of such service. In this event, Sony will ensure that such third-party companies abide by the same strict guidelines with regard to the use, storage and disposal of your personal information.
* Corporation in charge of handling the personal information received in connection with this announcement is Sony Corporation.
* With regard to Sony's policy of handling the personal information, please refer to "Sony Group Privacy Policy"
* Please contact to the above Sony call center if you wish to inquire, modify, erase or suspend to use your personal information provided in connection with this announcement. (Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.)
