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Overseas Model Customer Support
 
NWZ-A726/A728 Firmware Upgrade Program Download Service
 
Oct/20/2008
Sony Corporation

For owners of Walkman A series, we offer “NWZ-A726/A728 firmware upgrade program” download service.

We provide the firmware upgrade to the latest version 1.02 for the firmware of NWZ-A726/A728. Please read carefully the following instructions.

Targeted Product

The object firmware version of the following products should be less than or equal to 1.01.

[Target products]
- NWZ-A726/A728

Additional Functions

“Content Transfer” which can transfer music, videos or photos from a computer to the player, will be available.

Download of the "Content Transfer"

How to confirm the Model and the Fireware version

Please confirm the Model and the Firmware version from the steps below.

Press and hold the BACK/HOME button until the Home menu appears.
Press /// button to select (Settings), and then press button.
Press /// button to select [Common Settings], and then press button.
Press /// button to select [Unit Information], and then press button.
Confirm the Model and the Firmware version.

Targeted PC environment

* Target OS

- Windows Vista Ultimate
- Windows Vista Business
- Windows Vista Home Premium
- Windows Vista Home Basic
- Windows XP Professional (Service Pack 2 or later)
- Windows XP Home Edition (Service Pack 2 or later)
(The 64 bit version OS is not supported.)

* Hardware requirements

CPU: Pentium 4 1.0GHz or higher
Memory: 512MB or more
Display: 800 x 600 dots or better (1024 x 768 dots or better is recommended)
Display Color: High Color (16bit) or higher

Before Download

Log on with Administrator user name when installing this upgrade program.
If you are Windows Vista user, “Windows needs your permission to continue” message appears in the User Account Control dialog box. Click [Continue] to proceed, and follow the announcements.

Download Procedures

Please follow the steps below to download the program.
Set up the folder for storing the downloaded file on your hard drive.
Assume the folder is named "FWUP" and it is made in C drive.

Download the following file which is suitable for your model on the folder selected at Step1.

NWZ-A720_V1_02.exe (16,435 KB)

After the download is completed, select [Views]-[Details] in the Explorer to check the selected file size. If the size is not the same as the file size showing above, try to download the file again.

After reading this announcement, click the below [I accept]. And then, the file download will start. Follow the displayed dialog boxes to download the file.

Upgrade procedure

Once the download is finished, follow the steps below to upgrade the program.
* When upgrading, the unit is needed to have a free space about 20MB.
Also, please transfer all tracks and data from the unit to the computer in advance because there is a possibility that it is lost when upgrading as the tracks and data are remained.
We cannot guarantee in case the tracks and the data are damaged or deleted by this upgrade.

Connect the unit to the PC.

Quit all software running on Windows.

Windows Vista users : Click [Start] button, on the task bar of your computer, followed by All Programs - “Run...”
Windows XP users : Click [Start] button on the task bar of your computer and click
“Run...”.
The “Run...” dialog box will open.

Input “C:\FWUP\NWZ-A720_V1_02.exe” in the “Open” text box and click [OK]. The program will be started.

Follow the message.

Please do not disconnect the unit from the PC during upgrading.
During upgrading, USB connection is automatically controlled and "Connecting USB" indication is off with the control.
Also, the USB disconnect message may appear on some computers.
 
When the message of completing upgrading is displayed, click [Finish] button.

Errors during upgrading

* In case the PC show as "The update data file cannot be transferred because there is not enough available disk space in the device."

Delete some songs in the unit, or transfer to PC to available disk space more than 20MB. Then, start to upgrade, again.

* In the case the PC show as “The software update of the NWZ-A726 or NWZ-A728 device to version 1.02 timed out.”

The upgrade may have failed. Click [Finish]. Follow the [Upgrade procedure] and retry to upgrade.

After Upgrade

Please confirm the version when the upgrade program is installed successfully with following [How to confirm the Model and the Firmware version] steps. The upgrade program installation is succeeded when "1.02" is shown on the screen.

 

     
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