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FAQ

NWZ-A846(JE) / NWZ-A845(JE)
1 Battery
2 Built-in flash memory
3 Connection/Recognition
4 Function
5 Trouble Shooting
6 Trouble Shooting about Podcasts
NWZ-A846(JE) / NWZ-A845(JE)



1 Battery
Q1. Can I replace the built-in battery by myself?
Q2. How long is the built-in battery life?
Q3. What is an indication of replacing the built-in battery?
Q4. How long does it take to charge the built-in battery?
Q5. How can I charge the built-in battery?
Q6. What would happen to the battery life between charges when I recharge the battery in the [Battery Care] mode?
Q7. How does the battery indicator on the display show when the player finishes recharging in the [Battery Care] mode?
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2 Built-in flash memory
Q1. Is it possible to add more memory to the built-in flash memory?
Q2. I would like to increase the available built-in flash memory space of the player.
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3 Connection/Recognition
Q1. Can the unit be used with a USB extension cable?
Q2. Can the unit be connected to a computer via USB HUB?
Q3. Is it possible to connect the unit to a computer with a USB cable other than the supplied cable?
Q3. What are the system requirements of the computer?
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4 Function
Q1. Does the unit have recording function via analog cable?
Q2. Can I enter the title with the player?
Q3. Can I edit the video/picture title with the player?
Q4. Can I delete songs, photos, videos or podcasts with the player?
Q5. How can I turn on/off the power?
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5 Trouble Shooting
Q1. After transferring a playlist by the applicable software, I disconnect the player from my computer. However, "Connecting USB (MTP)" message does not disappear.
Q2. Songs are played back within a limited range, such as within one album.
Q3. I can transfer neither AAC nor video files to the player.
Q4. I transferred release year assigned songs to the player. However, the songs are categorized in release year "Unknown" group.
Q5. I connect the player to my computer, but "(MTP)" is not displayed. Therefore, I cannot transfer the copyright protected WMA files.
Q6. No files were transferred but the actual memory capacity is less than the capacity in the specifications. Why is that so?
Q7. The volume is not loud enough.
Q8. The Noise Canceling function does not work properly.
Q9. After executing "Safety remove USB device" with my computer, the player still displays "Connecting."
Q10. In the Video List display, the player does not display the thumbnail.
Q11. It takes long time to transfer files.
Q12. "□" appears in the title.
Q13. A playlist transferred from the supported software (Windows Media Player 11) is not displayed on the unit's playlist view.
Q14. "Connecting" or "Connected USB (MTP)" does not appear when connected to the computer.
Q15. The player does not operate normally.
Q16. The video images disappear while outputting videos to a television.
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6 Trouble Shooting about Podcasts
Q1. When playing Podcasts, music files cannot be played forward and back if pressing the left button.
Q2. Can Podcast episodes (music or video files) be played continuously?
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