Service support for your product is offered in the countries/areas listed below. To locate your nearest
Sony Service Center or Authorized Service Center, please visit the local Sony Support website.
日本制电器产品帯到海外发生故障时候,如果是日本国内规格产品可能会产生零部件不足、无法修理、修理时间长、修理费高等问题。但是如果是索尼的海外规格产品,就会附有保修书。
在保修书上记载的包括日本、欧洲、美洲、亚洲、非洲、大洋洲等47个国家和地区的服务站和经销商处,自购买之日起1年内都可以享受免费的服务。
※有些产品不在保修的范围内。
◆保修书(WARRANTY CARD)适用的国家和地区
欧洲 | 英国、荷兰、瑞士、奥地利、西班牙、葡萄牙、德国、 法国、比利时、瑞典、丹麦、意大利、希腊、挪威、芬兰、 俄国、乌克兰那 |
北美洲、中美洲 | 美国、加拿大、巴拿马、智利、波多里哥、墨西哥、 哥斯达黎加、厄瓜多尔、萨尔瓦多、危地马拉、洪都拉斯、尼加拉瓜 |
亚洲 | 中国大陆、新加坡、台湾、日本、香港、马来西亚、韩国、泰国、 菲律宾、印度、印度尼西亚 |
非洲 | 南非 |
大洋洲 | 澳大利亚、新西兰 |
中近东 | 阿拉伯联合酋长国、卡塔尔、巴林、黎巴嫩 |
Service support for your product is offered in the countries/areas listed below. To locate your nearest
Sony Service Center or Authorized Service Center, please visit the local Sony Support website.
U.S.A.
Sony Electronics Inc.
Tel. 239-768-7676
CANADA
Sony Of Canada Ltd.
Tel. 1-877-899-7669
PUERTO RICO
(USA)
Sony Electronics Inc.
Tel. 1-800-601-SONY (7669)
CHILE
Sony Chile Ltda.
Ave. Presidente Kennedy No. 8017
Las Condes, Santiago
Tel. 800-004-310 / (56) (2) 29884920
For more information on Service
Network in Central America and
Ecuador, please contact:
PANAMA
Sony Inter-American, S.A.
Oceania Business Plaza PH 1000, Piso 47
Calle Isaac Hanono Missri
P.O. Box 0816-00636
Panama 5, Rep of Panama
Tel. 836-5130
Tel. 00-800 203 7104
COSTA RICA
Tel. 0-800-012-2174
ECUADOR
Tel. 1-800-00-1227
EL SALVADOR
Tel. (503) 2136 8222
GUATEMALA
Tel. (502) 2233 7182
HONDURAS
Tel. 800-2791-6016
NICARAGUA
Tel. 2244-2996
Tel. 1-800-220-2554
MEXICO
Sony de Mexico S.A. de C.V
Customer Information Center
Tel. 55 5002-9819 (From Mexico City)
Tel. 01-800-759-7669
(Toll free number from other cities)
BELGIUM
Sony Belgium,
bijkantoor van Sony Europe B.V.
The Corporate Village
Da Vincilaan 7 D1,
1930 Zaventem
Tel. 027131626 (NL)
Tel. 027131632 (FR)
SWITZERLAND
Sony Europe B.V., Weybridge,
Schlieren/Switzerland Branch
Wiesenstrasse 5
8952 Schlieren
Tel. 0227614182 (DE)
Tel. 0227614183 (FR)
Tel. 0227614184 (IT)
GERMANY
Sony Europe B.V.,
Zweigniederlassung Deutschland
Kemperplatz 1
10785 Berlin
Tel. 069 95086319 (Festnetztarif)
Mo. - Fr. von 09:00 - 18:00
DENMARK
Sony Nordic Denmark,
filial af Sony Europe B.V. NL
Kirsten Walthers Vej 9
2500 Valby
Tel. 38322724
SPAIN
Sony Europe B.V. sucursal en España
Avda. Diagonal, 640 planta 4 A
08017 Barcelona
Tel. 0917496388
PORTUGAL
Sony Europe B.V., SUCURSAL
EM PORTUGAL
Av. D. João II, Lote 1.06.2.2C, Piso 6.3
Edifício Atlantis
Parque das Nações
1990-095 Lisboa
Tel. 808 201 732
(Chamadas de linha fixa). Custo: 0.0296 EU/minuto
Tel. 214 154 414
(Chamadas de Telemovel). Custo: 0.0296 EU/minuto
AUSTRIA
Sony Europe B.V.,
Zweigniederlassung Austria
Wienerbergstraße 41
1120 Wien
Tel. 0179567639
GREECE
Sony Europe B.V., d.t. "Sony Hellas"
Píndou 58, 14342
Néa Filadélfeia, Athína
Tel. 2111988791 (from Greece
for both fixed and mobile calls)
Tel. 800 91150 (from Cyprus
for both fixed and mobile calls)
FRANCE
Sony France, succursale de Sony
Europe B.V. (NL)
49/51, quai de Dion Bouton
92800 Puteaux, France
Tel. +33 (0) 186995597
FINLAND
Sony Europe B.V., Suomen sivuliike,
Registered foreign name: Sony
Europe B.V., Finland branch
Plaza Business Park Loiste
Äyritie 20, 01510 Vantaa
Tel. 09 69 379 450
ITALY
Sony Europe B.V.
Sede Secondaria Italiana
Via Angelo Rizzoli, 4
20132 (Milano)
Tel. 0269682104
NORWAY
Sony Nordic (Norway),
A branch of Sony Europe B.V.
Lysaker Torg 25
1366 Lysaker
Tel. 23162592
THE NETHERLANDS
Sony Benelux,
Een tak van Sony Europe B.V.
Taurusavenue 16
2132 LS Hoofddorp
Tel. 0203469524
SWEDEN
Sony Nordic Sweden
Filial til Sony Europe B.V. NL
Torshamnsgatan 44
SE-164-40 Kista
Tel. 08 587 69220
UNITED KINGDOM
Sony Europe B.V.
The Heights, Brooklands,
Weybridge,
Surrey, KT13 0XW
Tel. 0207 365 2810
RUSSIA
CJSC “Sony Electronics” Office
6, Karamyshevsky proezd
123103 Moscow
UKRAINE
LLC "Sony Ukraine"
8 Illinska street
04070 Kyiv
Tel. 0-800-307-669
(Information Only - Not a
Repair Facility)
For European countries not listed please contact:
Sony Belgium,
bijkantoor van Sony Europe B.V.
Customer Information Centre
The Corporate Village
Da Vincilaan 7 D1,
1930 Zaventem - Belgium
U.A.E.
Jumbo Electronics Co. Ltd. LLC
Tel. +971-600-532395
QATAR
51 East
Tel. +974-44257844
BAHRAIN
Ashraf's
Tel. +973-17311173
LEBANON
Midware Data Systems SAL
Tel. +961-1595698
For more information on Service
Network in the Middle East Region,
please visit:
AUSTRALIA
Sony Australia Ltd.
Local Toll-Free: 1300-13-SONY(7669)
NEW ZEALAND
Sony New Zealand Ltd.
Local Toll-Free: 0800-SonyNZ (766969)
SINGAPORE
Sony Electronics (S) Pte. Ltd.
Tel. 65-6544-8600
MALAYSIA
Sony (Malaysia) Sdn. Bhd.
Local Toll-Free: 1300-88-1233
Tel. 603-20357760
INDONESIA
PT. Sony Indonesia
Tel. 62-(area code)-1500-323
THAILAND
Sony Thai Co. Ltd.
Tel. 662-715-6100
PHILIPPINES
Sony Philippines, Inc.
Tel. 632-8878-7600
HONG KONG
Sony Corporation of Hong Kong Ltd.
Tel. 852-2833-5129
TAIWAN
Sony Taiwan Ltd.
Tel. 886-2-7714-0021
KOREA
Sony Korea Corporation
Tel. 822-3273-2000
INDIA
Sony India Pvt. Ltd.
Local Toll-Free: 1800-103-7799
Tel. 91-11-6600-6600
(Information Only - Not a
Repair Facility)
For Asian, Oceanian, African or
Middle Eastern countries not listed,
please email Us at:
SOUTH AFRICA
To receive the warranty services, the
defective product has to be delivered
to dealers you purchased the product
at or to the following Sony Service
Stations.
TOKYO
Sony Service Station Akihabara
1F Akihabara Shinkou Daiichiseimei Building
3-1-2 Ueno Taito-ku, Tokyo, 110-0005
Japan
Tel. 03-5818-0521
OSAKA
Sony Service Station Nipponbashi
1F Namba Tsujimoto Nissei Building
1-13-17 Nambanaka, Naniwa-ku
Osaka-shi, Osaka, 556-0011
Japan
Tel. 06-6643-1501
As of January 2025